HelloReviews
FRENNLDE

Terms of Use

Last updated: 11 April 2026

This document is also available in French (original) and Dutch.

1. Purpose and acceptance

These Terms of Use govern access to and use of the HelloReviews service, operated by Arietis Consulting SRL (BCE BE 0688.954.772), available at helloreviews.be. By creating an account, you unconditionally accept these Terms.

2. Service description

HelloReviews is a Belgian SaaS service enabling you to generate personalised AI responses to your Google reviews, import reviews, view analysis reports and identify improvements via AI Insights.

3. Registration and account

To use HelloReviews, you must create an account with a valid email address. You are responsible for the confidentiality of your credentials. HelloReviews reserves the right to suspend any account in case of fraudulent use.

4. Plans and payment

Available plans: Free (5 reviews/month), Starter €29/month, Pro €59/month. Early Bird offer: first 10 Starter at €19/month and first 10 Pro at €39/month, guaranteed for life. Payments processed by Stripe. Cancel anytime. 30-day money-back guarantee.

5. Satisfaction guarantee

If you are not satisfied within 30 days of your first payment, contact us at hello@helloreviews.be and we will refund you in full, no questions asked.

6. Acceptable use

You agree not to generate fraudulent or defamatory responses, not to attempt to circumvent plan limits, and not to resell access to the service.

7. Intellectual property

HelloReviews and all its elements are the property of Arietis Consulting SRL. AI-generated responses based on your reviews belong to you.

8. Limitation of liability

HelloReviews provides the service "as is". Liability is limited to the amount paid during the 3 months preceding the damage.

9. Availability

We strive to keep the service available 24/7, but cannot guarantee uninterrupted availability.

10. Termination

You may close your account at any time by contacting us at hello@helloreviews.be.

11. Governing law

These Terms are governed by Belgian law. In case of dispute, the courts of Brussels have exclusive jurisdiction.

12. Contact

For any questions: hello@helloreviews.be

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