Frequently Asked Questions

HelloReviews is a Belgian tool that lets you reply to your Google reviews in seconds using AI. It generates personalised responses in 7 languages, always in the right tone.

Belgian businesses: restaurants, bistros, hotels, salons, local shops. Any business with Google reviews can benefit.

Yes. Our AI Agent generates an original response for each review, taking into account the content, rating and configured tone.

French, Dutch, German, English, Spanish, Italian and Portuguese. With formal address in each language.

You automatically switch to the free plan (5 reviews/month), unless you have subscribed to a paid plan.

Yes. From the billing portal. Your access remains active until the end of the current period.

Yes, the change takes effect immediately.

No, monthly billing with no commitment. An annual plan with 3 months free is also available.

Credit card (Visa, Mastercard, Amex) via Stripe. HelloReviews never stores your card data.

Copy and paste your reviews from Google Maps into HelloReviews.

You receive a notification. Additional responses are blocked until the end of the month or until you upgrade.

Yes, always. HelloReviews generates a proposal — you review it, edit if needed, then copy it to Google.

Yes. Use the bulk import to load all your existing reviews at once.

HelloReviews is a Belgian company (Arietis Consulting SRL, BCE BE 0688.954.772). All data is hosted in Europe, in compliance with GDPR.

Only session cookies and Google Analytics analytical cookies with your consent. No advertising cookies.

Only you. Your data is isolated per account through strict security policy (Row Level Security).